Frequently Asked Questions
Who are you and how long have you been in business?
We are Edg Pixel. We are a Bangladesh based Image Post Production company.
Where are you located?
We are located in the capital of Bangladesh.
What categories of product images do you edit?
We edit all types of images: apparel, models, accessories, jewelry, furnitures, home goods, automotive, fashion, advertising and so on.
Do you provide any security for my images?
Yes, of course. We provide a non-disclosure agreement if necessary. However, all images will be treated confidentially and will be permanently deleted after 30 days as per your requirements. The images will never be shared or used for any purpose outside the company.
Can I talk to someone?
Sure, you can add us up on our Skype. or send us an email and we will be right back to you.
Do you provide any security for my images?
Yes, of course. We provide a non-disclosure agreement if necessary. However, all images will be treated confidentially and will be permanently deleted after 30 days as per your requirements. The images will never be shared or used for any purpose outside the company.
Do you offer free trial?
Yes, we offer an image as a trial to judge our quality. So, send us an image via the free trial.
Can you keep the shadow that my product has?
Yes! If the photos are taken with a dedicated DSLR and the shadow area is clean (it might not be possible with iPhone photos). If not, the original shadow will be removed and a digital realistic one will be added.
Do you edit large quantities?
Yes. Contact me and send all the files along with the requirements. I’ll send you a custom offer for the job and get started. Time is valuable, don’t waste it.
Do you work with RAW files?
Do you work with RAW files?
I need my products on a black background. Is that possible?
Yes! I can place them on a black (or any other color) background as well.
How many product images can I upload to Amazon?
A main image that is displayed next to your product in Amazon search is mandatory. If this is missing, your product page will not be listed and therefore cannot be ordered. Up to seven images can be used on Amazon.
I need some other service?
Please inbox me for details.
What are the other services do I offer?
Website Landing Page, Website design, Mobile App Ui Design, web app design also Brand Identity guidelines.
What do you mean by Unlimited 'Concept' Revisions?
All our projects start with the concept sketch based on the given project description (think sketches drawn on paper). And if you’re not 100% satisfied with the concept sketch, you can request revisions again and again until satisfied.
NOTE: Unlimited revisions are only within the project scope.
